Do you have a minimum order?

We do not have a minimum order but any order less than 250 would require a set up and die charge, often times it makes more sense to order more and avoid those extra fees.

How do I start the process?

Please reach out to us with your concept, you can email or text us your logo/ideas, one of our staff members will get back to you ASAP and we will get started on artwork. All artwork will be sent to you via email for your approval. Once the art is approved we can begin mass production. Please reach out to us at 720-838-5374 or info@promotionalmetals.com.

What is your lead time?

Our lead time is 4-5 weeks after the art is approved, keep in mind we also have rush shipping available.  

How is the size of the items measured?

We determine the size by the height or width, whichever is greater. We do not measure diagonally. This allows for the item to appear as large as possible when facing the correct way. 

How do you handle tradmarks and copyrights?

It is assumed that customers have the rights for usage on all trademarks and or copyrighted logos and designs sent to us for reproduction.  We will assume no liability in any trademark or copyright infringement disputes.  The purchaser agrees to assume any liability resulting from actions or demands brought against us to PATENT or COPYRIGHT infringements.

How are our items packaged?

All of our items will be individually poly bagged, we can also provide special boxes, cases etc.